TechNova Systems is hiring a Remote Technical Support Engineer to assist clients with software installations, updates, and troubleshooting. You will work directly with enterprise customers to ensure smooth system performance and rapid resolution of issues. Responsibilities: - Respond to support tickets and escalations - Diagnose and fix software-related issues - Document resolutions and update knowledge base - Provide remote desktop support when needed Skills: - Familiarity with Windows & Linux environments - Excellent communication and problem-solving skills - Customer-oriented mindset - Degree optional